What is your cancellation and modification policies for Party rentals
Standard cancellation policy
- 7+ days before event: Full refund minus service fee
- 3-6 days before event: 50% refund minus service fee
- 48 hours or less before event: Non-refundable
Weather considerations
- Outdoor events may qualify for weather-related rescheduling
- Indoor backup plans are recommended for outdoor events
- Weather-related cancellations are at the discretion of the Quality Provider
Modifications
- Changes to party rental packages can usually be accommodated up to 7 days before your event
- Additions may be possible closer to the event date, subject to availability
- Reductions in rental packages follow the standard cancellation policy