---
title: How to contact my Quality Provider?
description: Once your order is placed, you'll get confirmation and your Quality Provider's contact info. They aim to respond within 24 hours for any questions.
---

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# How to contact my Quality Provider?

After placing your order, you'll receive **confirmation with your Quality Provider's contact** information. They will reach out to confirm details, but you can also contact them directly with any questions about your rental. Quality Providers aim to respond **within 24 hours**, even on weekends.

- [Placing an Order With BabyQuip](https://support.babyquip.com/help_center/placing-an-order-with-babyquip?hsLang=en)
- [Refund & Cancellation Policies](https://support.babyquip.com/help_center/refund-cancellation-policies?hsLang=en)
- [Delivery & Pickup with BabyQuip](https://support.babyquip.com/help_center/delivery-pickup-with-babyquip?hsLang=en)
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